NEW PAYMENT METHODS

The Town of Aberdeen's Water Department accepts Visa, Discover and Mastercard.  This payment method is being accepted for all  parks and recreation fees, planning and zoning fees, yard sale fees, parking tickets, privilege licenses, new service applications  and water bills.  The Water Department is open Monday thru Friday, 8:00 a.m. - 5:00 p.m.

BANK DRAFT

The Water Department offers and encourages bank draft for utility payments.  This payment option requires the customer to sign up on bank draft (ACH Withdrawal) by submitting a voided check and a signed copy of a release for the funds to be withdrawn for.  The utility payment is drafted from the customer's bank account on or around the 10th day of the billing month.  This method is a wonderful option for those who travel often or just need one less worry about getting their payment in on time. 

Please remember when signing up for bank draft, your account has to be pre-noted through your bank with a 00.00 charge one billing cycle prior to your account actually being drafted.  We recommend you plan for this.  Check your bank account to confirm the pre-note amount is 00.00.  When you receive your water bill statement after the pre-note, your water bill statement will state “Your account will be drafted…” at this point you know all your information has cleared and you’re successfully set up for bank draft (ACH Withdrawal).  If you have any questions, please call the Water Department at 944-7799.

REMINDER FOR UTILITY PAYMENTS

Water bills will be mailed July 1st, so keep an eye out for your bill.   Please remember that there is a $5.00 or 5% late fee for all bills not paid by 5:00 p.m. on July 20th and those bills not paid by 5:00 p.m. on August 5th will be disconnected on Friday, August 6th.  It is still important for all residents to be aware that we are under a Stage 1 water conservation level.  PLEASE be cautious of the amount of water that you are using!!

BILLS RECEIVED THROUGH THE MAIL

When mailing your bill or dropping it in the night deposit, PLEASE write your account number on your check.  This insures that the payment is posted to the correct account.  The Water Department also requests that customers do not tape or staple their bill stubs to their check. 

YARD SALE PERMITS

Yard sale permits can be obtained at the Water Department.  Each Town of Aberdeen resident is allowed two yard sales per year and must fill out a yard sale permit form and pay a $5.00 fee.